How to uninstall software

Before you uninstall if you have already started entering in date you will need to back up you data See How to Restore Software

How to Restore Software - 

https://complyright.zendesk.com/hc/en-us/articles/210240146-How-to-Restore-data

Trouble Shooting -  

https://complyright.zendesk.com/hc/en-us/articles/210237286-Checklist-for-Trouble-Shooting-Installation-Error-

 

How to uninstall software

 NOTE: If you have entered any data in the software program first back up and copy and paste the back up to your desktop you will need this to restore the data after you install again.

We recommend you do a complete uninstall if you are having issues,

1) Control Panel uninstalled the software your Laser Link/TFP/ACA

2) Under the Program Files or Program Files (x86) 

3) Under the C users) see below 

1. Click on Start menu of your PC, Control Panel, Programs, Program and Features and Uninstall a Program     

               

2 . A uninstall window will appear, click on the Next button. This will uninstall your software program.

 

 Uninstall_2.gif

 

3. You will need to delete two more files from your PC. Click on your Start menu and Computer.

 

 Uninstall_3.gif

 

4. Double click on your Local Drive.

 

 Image_4.bmp

 

5. Double click on Program Files or Program Files (x86)  -

In the Program Files or Program Files (x86) will be the Laser Link / TFP Folder delete this folder 

 

 Uninstall_5.gif

 

6. Delete the Data base (2017)- Located under the C:\Users\yourname\AppData\Local - Delete the Folder for the program

Note: Prior Year Software 2016 & older - Data base is under the C:\Program Files or Program Files (x86)\LaserLink/TFP/ACA - delete the set up log 

Here you will Delete the Folder: TFP / Laser Link /ACA

Delete_Data_Base.gif

 

Note: If you do not see Appdata it could be hidden -

In the upper Left

Select - Organize from the drop down window 

Select - Folder and search options 

Select - View tab Click Show hidden files, folders, or drives 

Click Ok - Follow step 6 on deleting data base 

Delete_db_Organizee.gif

 

After you have remove all file and folders Reboot your PC

 

 7. After you have Delete the 3 files go to your desktop and Empty the Recycle Bin 

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